Technical Support
Expert Assistance for Your Heating & Energy Systems
At Piped Up Ltd, we provide specialist technical support to ensure your boilers, heat pumps, and solar systems continue running efficiently. Whether you need fault diagnosis, system troubleshooting, or performance optimisation, our expert team is here to help.
System Diagnostics & Fault Finding
Identifying and resolving issues quickly to restore full functionality.
Remote & On-Site
Support
Flexible solutions to resolve issues efficiently.
System Software Updates & Upgrades
Ensuring your system remains compatible and up to date.
Why Choose Piped Up Ltd?
1. Expert Consultation
Our specialists provide clear troubleshooting advice and technical guidance tailored to your system.
2. Rapid Response
We offer fast diagnosis and solutions, minimising downtime for your heating and energy systems.
3. Certified Engineers
Our team is fully trained to service, repair, and optimise all major boiler, heat pump, and solar brands.
4. Ongoing Support
We offer one-off technical assistance and ongoing maintenance plans for complete peace of mind.
5. Flexible Support Options
Remote troubleshooting or on-site visits, depending on the complexity of the issue.
Frequently asked questions
What should I do if my boiler, heat pump, or solar system isn’t working?
Check for error codes, power supply issues, or thermostat settings, then contact us for technical support.
Can you fix system issues remotely?
Yes, many common issues can be diagnosed and resolved via phone or video support.
What happens if my system needs a physical repair?
If remote troubleshooting doesn’t resolve the issue, we can arrange an on-site visit from one of our engineers.
How do I know if my system needs a software update?
Some systems display update notifications, or we can check compatibility during a technical support session.
Do you provide support for all brands?
Yes, we have experience working with all major heating and energy system manufacturers.
How long does a technical support session take?
It depends on the issue—remote troubleshooting can take minutes, while on-site repairs may require additional time.
Will I need to replace my system if it has a fault?
Not always—many faults can be repaired or optimised without needing a full replacement.
How do I book technical support?
Simply contact us, and our team will assess whether remote or on-site support is the best option.
Trusted expert in professional Servicing
Get Expert Technical Support Today
For fast and reliable technical assistance with your boiler, heat pump, or solar system, contact Piped Up Ltd today.